I have been facilitating since 1990 and moved into Family and Civil mediation formally in 2000. I always strive to combine a deep understanding of human needs with a fast-paced approach, and most of my almost 200 mediation files have taken less than 10 hours. I am a Family Mediation Canada Certified Comprehensive Mediator as well as on the Mediate BC Civil and Family Rosters. I have been involved in many businesses over the years and now my leadership and organizational development consulting practice specializes in trust building and 360 feedback. My wife and four kids continue to teach me a lot about mediation.

"Norm's presence at our gathering allowed us to reach a satisfactory conclusion. More importantly, I feel we four siblings regained the respect we held for each other, and I am so very happy and relieved that that is the case."