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Job Opportunities

Current Opportunities

SPO GROWTH – Family Justice Counsellor (93070)

Job Description:

Family Justice Counsellor
Social Program Officer-Growth R24

There are currently two (2) full-time permanent dispute resolution dedicated Family Justice Counsellor positions available.

Salary for this growth position will be assigned upon hire according to educational qualifications and related work experience.

An eligibility list may be established for future permanent and temporary opportunities.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19.  Among other possible measures, proof of vaccination will be required.  It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service.  More information can be found here.

Provide services that offer ways to resolve post-separation family disputes and further the best interests of children

Family Justice Services Division (FJSD) delivers programs and services that promote the timely and just resolution of family disputes within a comprehensive family justice system. Through community-based Justice Access Centres and Family Justice Centres, FJSD provides various in person and virtual programs and services, including initial needs determination, dispute resolution, Section 211 Family Law Act reports, and Parenting After Separation online courses.

As a Family Justice Counsellor dedicated to delivering dispute resolution services you will provide information, referrals, mediation, and short-term counselling to families experiencing separation or divorce. These services are provided to support families with family law issues and offer out-of-court processes for resolving family disputes (where appropriate). You will screen all clients for dynamics of family violence, engage clients in immediate safety planning where necessary, make referrals to appropriate community and legal resources, prepare documents and be responsible for documenting case management decisions.

FJSD provides a working environment that includes meaningful careers with opportunities for training, professional development, mentorship, and growth. Our core values are to work in an inclusive, diverse, professional, culturally welcoming and trusting environment. We offer flexible work arrangements and benefits that respect work-life harmony to support you with your personal and professional goals.  If you are seeking an enriching career that makes a real difference in the lives of children, youth, and families in your community, we welcome your application.

Kelowna is located on the traditional, ancestral, unceded territory of the syilx/Okanagan people. It is the largest community in the regional district of the central Okanagan with a population of over 143,000. Learn more about what this vibrant community has to offer at City profile | City of Kelowna

This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to Indigenous applicants (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service – Province of British Columbia (gov.bc.ca).

For complete details about this opportunity, including accountabilities, please refer to the attached job profile.  For specific position related enquiries, please contact [email protected]DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.  For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to [email protected], before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • A recognized undergraduate degree.Note: Applicants who obtained their degree in a “foreign country” must have that degree evaluated through the International Credential Evaluation Service (ICES). Definition of “foreign degree” is any degree outside of Canada.
  • Completion of 80 hours of conflict resolution courses with the focus on mediation skill development. Consideration may be given to applicants who have less than 80 hours of conflict resolution courses.Note: A prior learning assessment may be required to determine if an applicant meets this qualification.
  • Minimum of one year related experience* in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services).

        *Note: Experience may be gained in a professional/work, community or volunteer setting.

Preference may be given to applicants with one or more of the following:

  • Applicants who self-identify as Indigenous (First Nations status or non-status, Inuit and/or Metis), with the required combination of education and experience.
  • Completion of one or more of the following Justice Institute of BC courses:
    • Family Justice Service in British Columbia – FAMJ-1000 (formerly FAM 190 or CORR 606)
    • Family Violence: Impact on Separation and Divorce – FAMJ-1002 (formerly FAM 191 or CORR 605)
    • Advance Mediation – CRES-1410 (formerly Mediation Skills Level II – CRES-1280, CCR290 or CR400)
    • Effects of Separation and Divorce on Adults – FAMJ1005 (formerly FAM 181 or FAM103)
    • Effects of Separation and Divorce on Children – FAMJ-1006 (formerly FAM 182 or FAM104)
    • Substance Use Issues in Family Justice – FAMJ-1011 (formerly FAM 187 or FAM 108)
    • Multicultural Issues in Family Justice – FAMJ-1012 (formerly FAM188 or FAM109)
    • Child Support Guidelines – FAMJ-1009 (formerly FAM 185 or FAM 112)

Willingness Statements / Provisos:

  • Travel, including occasional overnight is a requirement for this position (e.g., training, meetings)
  • Complete minimum requirements of a required recruitment and individualized training plan which involves completion of coursework and practicum tasks within the first six months of appointment.
  • Successfully obtain and maintain appointment as a Family Justice Counsellor in accordance with Section10 (1) of the Family Law Act and accreditation as a family mediator in British Columbia through Family Mediation Canada.
  • May interact with clients who are distraught due to issues of family violence, personal safety, or emotional crisis.
  • Potential exposure to situation(s) where clients become difficult, angry, hostile, or violent.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting. 

A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.


Cover letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire (COMPREHENSIVE): YES – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses may be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

Posting Close Date:


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